Credit Inquiry Services

Are you a trade inquirer or other financial institution? Make credit inquiries about M&T clients using our online or standard service options.

Submit Online Inquiry Now >

Submit an inquiry about an M&T commercial customer.

M&T Bank's Credit Inquiry Services responds to credit inquiries requested by trade inquirers or other financial institutions. M&T Bank adheres to Risk Management Association (RMA) guidelines for the exchange of commercial credit information.

Online Service

Receive your credit inquiries within 48 hours by visiting https://www.confirmation.com and following the instructions referenced on the Confirmation.com "Welcome" page. Please note that you will be required to pay a fee of $25 to process all online credit inquiry requests.

If you have questions regarding online service requests, please call 1-866-325-7201.

Register for Online Credit Inquiries >

Standard Service

To receive your credit information:

  • Fill out the form. Open the Credit Inquiry Form (PDF)​ and fill in all of the boxes by either typing directly onto the PDF in your browser or printing and handwriting the information. Complete information is required for M&T to process your request
  • Print the completed form.
  • Have the client sign the form. No phone calls will be accepted and forms will not be processed without our client's signature
  • Submit your form. Scan and send it in via em​ail​

What’s next?

  • The credit information will be returned to you within 7 to 10 business days
  • Credit inquiries required within 48 hours can be requested via our online service for an additional fee of $25
  • Forms will be returned to you in letter format via an encrypted email to the original requestor without a callback
  • If you would like the credit information returned in written form, indicate this on your request and include your return address
Credit inquiry services offered to customers through https://www.confirmation.com are provided by Capital Confirmation, a third-party service provider unaffiliated with M&T Bank. M&T Bank is not the provider of such services and is not responsible or liable for the delivery of such services.  Confirmation.com is a trademark of Capital Confirmation registered in the U.S. and other countries.