Credit Inquiry Services

Are you a trade inquirer or other financial institution? Make credit inquiries about M&T clients using our online or standard service options.

Submit an inquiry about an M&T commercial customer.

M&T Bank's Credit Inquiry Services responds to credit inquiries requested by trade inquirers or other financial institutions. M&T Bank adheres to Risk Management Association (RMA) guidelines for the exchange of commercial credit information.

Online Service

Receive your credit inquiries within 48 hours by visiting and following the instructions referenced on the "Welcome" page. Please note that you will be required to pay a fee of $25 to process all online credit inquiry requests.

If you have questions regarding online service requests, please call 1-866-325-7201.

Standard Service

To receive your credit information:

  1. Fill out the form. Open the Credit Inquiry Form (PDF)​ and fill in all of the boxes by either typing directly onto the PDF in your browser or printing and handwriting the information. Complete information is required for M&T to process your request
  2. Print the completed form.
  3. Have the client sign the form. No phone calls will be accepted and forms will not be processed without our client's signature
  4. Submit your form. Scan and send it in via em​ail​

What’s next?

  • The credit information will be returned to you within 7 to 10 business days
  • Credit inquiries required within 48 hours can be requested via our online service for an additional fee of $25
  • Forms will be returned to you in letter format via an encrypted email to the original requestor without a callback
  • If you would like the credit information returned in written form, indicate this on your request and include your return address