People's United customers: Welcome to the M&T family.
Now that your accounts have transitioned to M&T's systems, learn about what comes next.
Accessing your accounts online
Visit the Mobile and Online Resource Center to:
- Get instructions on how to log in to M&T Online Banking for the first time
- Learn how to reset your password or unlock your account
- Explore Mobile and Online FAQs
- View demos for common M&T Online Banking tasks like setting up bill payments and transfers, using Zelle®, and more
Activate your M&T Debit Card
Start using your new M&T Debit Card anywhere Visa® is accepted.
- If you haven't activated your new M&T card, be sure to do so immediately by calling the phone number on the front sticker of your card or use it at any M&T ATM, including former People’s United ATMs
- Update any recurring payments and your digital wallet by adding your M&T Debit Card and removing your People's United Debit Card to avoid service disruption
- If you haven't received your M&T Debit Card, please call 1-800-414-9435
- Your People's United Debit Card will no longer work on September 21, 2022
Additional Resources
Get the answers you need, learn more about your mobile and online transition and about the features available to you.
Personal Account FAQs
Get answers to frequently asked questions about accounts information, debit cards, and more.
Mobile & Online Resource Center
Find answers to frequently asked questions, demos including how to set up Bill Pay and more.
Account Disclosures
Review the Terms and Conditions or Change in Terms for each of your accounts.
Self-Service Banking
Use our automated telephone banking to check balances, unlock your online account and more.
Mortgage Accounts
Find out what you can expect now that your mortgage has transitioned to M&T.
Top 5 Commonly Asked Questions
Will I need to use a new routing number?
Continue to use your existing checks until they run out. When you order new checks, they will have M&T Bank's routing number.
For any new payments that you setup, we recommend that you use the M&T Bank routing number, 022000046.
Any existing direct deposits or transfers you have previously setup will continue without interruption.
How do I reset my passcode?
If you have not yet logged in to M&T Online Banking for the first time, and forgot your passcode:
Click the 'Don't have your IDs or passcode' link on the first time log in page https://m.mtb.com/FirstTimeLogin/PeoplesUnited
If you have already logged in to M&T Online Banking:
Select the “Help with Your Passcode” link on the M&T Online Banking login screen. You’ll then need to enter your User ID and Social Security Number or Tax Identification Number.
Next you’ll need to verify your identity. You can either use your M&T Debit Card or ATM Card, your M&T Credit Card, your M&T Online Banking Security Questions, your M&T Mortgage Account or other verification method. It’s important to note:
- If you use your M&T Debit or ATM card, you will also need your PIN number
- If you use your M&T Credit Card, you will also need your 3-digit Security Code
- If you opt to answer your security questions, you will need to answer two correctly
- If you use your M&T Mortgage Account, you will need your account number
Once you’ve provided all the necessary information, you can change your passcode.
How do I get back into my online banking If I'm locked out?
Please call our automated telephone banking system at 1-800-414-9435
- You will need your M&T Debit or ATM Card number and PIN, and your Social Security Number
- When prompted select option 3 for “Assistance with M&T Online Banking or Mobile Banking”
- Select option 2, “My Password"
- Enter your ATM or Debit Card number, PIN, and Social Security Number, followed by Option 1, "Unlock"
Can I use my M&T debit or ATM card to check my account balance?
You can check your account balance at any ATM, using your debit or ATM card.
You can also use your debit card by calling 1-800-414-9435. Select Option 1 “Account Information” at the Main Menu, enter your activated M&T debit card number and debit card PIN.
What if I have questions?
- For your personal accounts, you can visit any M&T branch or call 1-800-414-9435
- For your business accounts, please contact your relationship manager visit your local M&T branch or call 1-866-632-4512
- For your securities accounts, please contact your financial advisor
Going forward
- Visit the Mobile and Online Resource Center for first-time login instructions, FAQs and demos
- Download the M&T Mobile Banking app from the App Store for iPhone® or Google Play for Android™ Please Note: You will not be able to access your accounts in the M&T Mobile Banking app until you have completed First Time Login in M&T Online Banking by following the steps above
- Use your new M&T Debit or ATM Card
- Safely discard your People's United card
- Explore our Frequently asked questions for common questions, including weekend access and how to activate your debit card
- Begin self-service banking by phone using our automated telephone banking at 1-800-414-9435
- Visit an M&T Branch or ATM
Read news about the merger.
Hear from our bankers.
We asked our bankers some important questions about M&T and the transition from People's United. Listen to what they had to say in their own words.
Watch VideosBeware of Phishing Attempts
Security & Protection
Scammers look to gain access to your sensitive account information by any means necessary, including deceptive emails, texts and phone calls that may look like they are coming from People's United or M&T Bank.
Learn more on how to be aware of the different types of fraud so you can help protect your personal and financial information.
Together We Can
Your Community & M&T
At M&T Bank, you and your community are at the heart of everything we do. See how we’re working to create the right opportunities for the people we serve.
WILMINGTON ADVISORS @ M&T
Holistic planning rooted in your goals.
The professionals at Wilmington Advisors @ M&T can help create a plan for your unique aspirations.
WILMINGTON TRUST - MEMBER OF THE M&T FAMILY
Guiding generations of families.
Wilmington Trust* has been helping clients design and execute transition and wealth transfer plans for more than a century.** Backed by the resources of one of the nation’s leading U.S.-based, commercial bank holding companies, M&T Bank Corporation, we bring a high level of skill and experience to every relationship we serve. We offer advice, guidance, and solutions to business owners through every phase of your journey—from starting out, growing the business, and eventually transitioning it.
* Wilmington Trust is a registered service mark used in connection with various fiduciary and non-fiduciary services offered by certain subsidiaries of M&T Bank Corporation including, but not limited to, Manufacturers & Traders Trust Company (M&T Bank), Wilmington Trust Company (WTC) operating in Delaware only, Wilmington Trust, N.A. (WTNA), Wilmington Trust Investment Advisors, Inc. (WTIA), Wilmington Funds Management Corporation (WFMC), and Wilmington Trust Investment Management, LLC (WTIM). Such services include trustee, custodial, agency, investment management, and other services. International corporate and institutional services are offered through M&T Bank Corporation’s international subsidiaries. Loans, credit cards, retail and business deposits, and other business and personal banking services and products are offered by M&T Bank, Member FDIC.
** Wilmington Trust traces its roots to the founding of Wilmington Trust Company in 1903.
Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust, M&T Bank, or any other bank or entity, and are subject to investment risks, including the possible loss of principal amount invested.