Accounts & Services Guide
As you get closer to transition weekend, we want to help you prepare. This page is your quick start guide where we share key dates, important changes to your business account, new features coming your way and how to contact us when you need our support.
Getting ready for transition weekend September 2–5, 2022
MONDAY AUGUST 29–FRIDAY, SEPTEMBER 2
Prepare early for transition weekend by scheduling payments and withdrawing cash and coin prior to the weekend. Speak to your relationship manager about anything you may need prior to the weekend.
FRIDAY, SEPTEMBER 2
Branches close early. Please check the posted signs at your branch. People’s United Online and Mobile Banking and eTreasury+ will no longer be available after 5pm ET.
TUESDAY, SEPTEMBER 6
Branches reopen. M&T digital services are available.
Wire transfers and ACH transactions
Your loan and credit card payments
Your payments will continue as scheduled unless you’ve been notified otherwise.
Checking, savings and money market accounts
Two statements will be provided for the month of the transition:
- You'll receive a final People's United statement covering the period from your last statement date to the date your accounts move to M&T systems
- You'll receive a statement from M&T covering the period from the time your accounts are moved to M&T systems to your next regular statement date
Future statements will be sent on approximately the same schedule as they are today and by the same delivery method you have currently.
Analysis statements will be sent via the same delivery method you have currently selected at People's United. Paper account analysis statements will be sent separately, not combined with checking statements.
Statements will display images of the front side of your canceled checks for your checking account. Front and back images can be viewed online.
Business loan and line of credit accounts
You'll continue to receive People's United statements as normal until transition weekend. After the transition, you'll receive M&T statements with updated payment instructions.
Commercial and business credit card accounts
- Your first M&T statement will have any transactions from the date of your last People's United statement through transition weekend until your next cycle date with M&T
- Commercial Card only: After transition weekend, your Commercial Card statements will be available in CentreSuite® for both cardholders and administrators. More information about using CentreSuite® will be emailed prior to transition weekend