COMMERCIAL BANKING
Commercial Cards
In the coming months, your People’s United accounts and services will transition to M&T Bank, including your Commercial Card Program. Learn what you can expect for your Commercial Card transition.
Important Commercial Card dates and transition steps
Your People’s United Mastercard® Commercial Cards will be replaced with new M&T Bank Visa® Commercial Cards. The cards will have a new card number, expiration date and CVV2 value.
JUNE
- Complete and return the cardholder information request that was emailed to you and confirm your organization’s correct mailing address for the new M&T Commercial Cards
- If you did not receive this request via email, please contact People’s United Commercial Credit Card Customer Service at 1-800-441-4025 (the number on the back of your card), and select option 2, Monday—Friday 8am—5pm ET
JULY
- You’ll receive a letter outlining Change in Terms (7/1)
- Refrain from issuing cards to new employees (7/1)
- You’ll receive information via email from M&T Bank. Please note: M&T will NOT request personal information from you by email unless you initiated the contact first
- New M&T Commercial Cards with new account numbers will be shipped beginning the week of 7/20 in a package for all cardholders on file to the address we have on file
- Begin distributing the new M&T Cards to cardholders
EARLY AUGUST
- If you have not received your new M&T Commercial Cards by August 10, please contact M&T Customer Service at 1-800-443-8671 Option 2
- You’ll receive login information for CentreSuite®
- Live training sessions and training videos will be available online
- Review and distribute training materials to cardholders and admins
- Update recurring payments with new M&T card information
- Be sure to export/download your previous statements and run final reports from eZBusiness as this system will be shut down on the end of the day August 18
- Use eZBusiness for Card Management through the end of the day August 18
- Use eZCard for Cardholders through the end of the day August 18
- Download the CentreSuite mobile app from the App Store® or Google Play™
FRIDAY, AUGUST 19
- Your commercial card program transitions to M&T Bank
- Use the People’s United Mastercard® Cards through the end of the day
SATURDAY, AUGUST 20
- Begin using new the new M&T Bank Visa® Cards
- Stop using the Peoples United Mastercard Cards
MONDAY, AUGUST 22
- Begin using CentreSuite for card management and statements and accounts
- Begin contacting M&T Bank for customer service questions
AUGUST—SEPTEMBER
- You’ll be able to access your first statement from M&T Bank via CentreSuite
- Weekly CentreSuite Administrator training sessions will be available through the end of September
Card program administrators
Please distribute the new M&T Cards to cardholders before transition weekend, August 19, 2022.
Additional Important Information
- The Card product is a non-revolving line of credit with no interest accrual. A late fee in the amount of the greater of 2% of the outstanding Card obligations or $25 shall apply for late payments.
- The M&T Commercial One Card offers Travel Accident Insurance. Please refer to the Visa Agreement enclosed with the plastic for more details.
- M&T Commercial Cards expire every 2 years.
- The M&T cards are Chip and PIN enabled and offer Tap to pay- Contactless ability.
- Apple Wallet, Google Wallet and Samsung Pay are also available. You must re-enroll with the M&T card.
- To change card PIN via IVR 1-800-443-8671 option 6.
- During card activation, you will be prompted to choose your PIN when a replacement or reissued card is received.
Your new online card management platform
Introducing CentreSuite
CentreSuite is your single system for both card and expense management
Access your real-time Commercial Card information 24 hours a day. Define and control user access to Commercial Card program data and functionality while experiencing faster and more reliable access to account information.
More information on CentreSuite will be emailed to you soon.
CentreSuite Live Training Sessions
Join us every Thursday from August 18. 2022 through September 29, 2022 for an overview of your new card management platform, CentreSuite. Sessions are geared for card program administrators. Simply clink the link below to join the session.
- When: Every Thursday from August 18, 2022 through September 29, 2022
- Time: 2:30 PM - 3:15 PM ET
- How: Join Webex
CentreSuite is provided through a third-party vendor, TSYS, Inc. Before using this product, Client needs to agree to an End User License Agreement between client and TSYS, Inc.
CentreSuite Training Demos
CentreSuite Admin Training
34:16
CentreSuite Cardholder Training
15:45
CentreSuite Guides
How-To Instructions, FAQ's, and more for CentreSuite.
We're here to help
- More details on your upcoming transition will be sent in July via email from M&T Bank. M&T will NOT request personal information from you by email unless you initiated the contact first
- Continue to contact People’s United Commercial Credit Card Customer Service at 1-800-441-4025 (the number on the back of your card), and select option 2, Monday–Friday 8am–5pm ET
Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for details.
On April 2, 2022, People’s United Bank, N.A. merged into M&T Bank. It is now part of M&T Bank and its former branches and most services will operate as the People’s United division of M&T Bank until we complete the integration of our systems later in 2022.
Visa® is a registered trademark of Visa International Service Association.
MasterCard® is a registered trademark or service mark of MasterCard Worldwide or its subsidiaries in the United States.
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Use of these features and services requires Internet and/or data access through a computer or mobile device. Subject to availability and the same limitations as any service available through the Internet. M&T Bank is not responsible for matters that are outside of its reasonable control that might impact availability and functionality. M&T Bank reserves the right to suspend service for any reason at any time. Your mobile carrier’s text messaging and data charges may apply. Fees may apply for optional services provided through M&T Online Banking. View the M&T Digital Services Agreement for additional details.
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