Business Mobile and Online Resource Center FAQs

Money Movement

eBills (service for receiving bills electronically) will not be supported beginning on August 5, 2022.

Learn About M&T Bill Pay >

You can schedule an internal transfer from your M&T checking or savings accounts to make your M&T credit card and M&T loan payments.

Please note: When scheduling a bill payment using M&T Bill Pay, your instructions will define the Delivery Date of the payment. For electronic bill payments, funds will be withdrawn two business days prior to the Delivery Date. For paper bill payments, funds will be withdrawn four business days prior to the Delivery Date.

Learn About M&T Bill Pay >

  • We are working to migrate several digital services, including bill payments, to M&T Mobile and Online Banking for Business. Please note that exceptions may apply. For more information, please visit the Notice of Changes to Digital Services for Business Accounts (PDF)
  • When M&T Mobile and Online Banking for Business become available on Tuesday, September 6, 2022, you will be able to log in and verify your payments and payees 

Certain types of Bill Pay payments and payees may not automatically migrate. You can view demos explaining how to schedule a bill payment and add a payee at M&T Bank, here:

If you are enrolled in Mobile Check Deposit, you can check your current limit by logging in to the M&T Mobile Banking App or by selecting Mobile Deposit under the Services menu within M&T Online Banking for Business.

Account Access

During transition weekend, you will have access to your accounts through ATMs, though some may be temporarily unavailable (see below).

On Friday, September 2, 2022, People’s United ATMs will be unavailable in the morning; however, you’ll still be able to bank at any People’s United branch. Later that afternoon, you can access all M&T ATMs (including former People's United ATMs) to withdraw cash using your People’s United Debit/ATM cards. You also may continue to use your People’s United Debit/ATM cards at non-People’s United and non-M&T ATMs but please note that fees may apply.

On Saturday, September 3, 2022, you can begin using your new M&T Debit/ATM cards to make withdrawals and deposits.

You can visit our Account Services Guide to find additional information on Debit and ATM cards.

Please note that there will be downtime over the weekend for mobile and online banking.

As of 5pm ET on Friday, September 2, 2022, you will no longer be able to access People’s United Online or Mobile Banking. M&T Mobile and Online Banking will become available on Tuesday, September 6, 2022. If you use People’s United Online or Mobile Banking , watch your email for instructions on how to log in to M&T Mobile and Online Banking for the first time.

We are working hard to minimize any disruption or inconvenience this may cause.

People’s United Online and Mobile services will not be available after 5pm on Friday, September 2, 2022. In addition, branches will close in the afternoon for the weekend. Please check with your local branch for hours. We look forward to welcoming you in branches and to M&T’s Mobile and  Online Banking for Business on Tuesday, September 6, 2022.

M&T Mobile and Online Banking for Business will become available on Tuesday, September 6, 2022.  

We are working to transition the mobile and online banking services for most businesses to M&T Mobile and Online Banking for Business, which will become available on Tuesday, September 6, 2022. 

You will receive an email prior to September 3 with instructions on how to log in for the first time. You can also visit our Business Mobile and Online Resource Center for details.

There may be some instances where we cannot transition your People’s United Online and Mobile Services to M&T Mobile of Online Banking for Business. We will notify you if you are one of the few affected by this issue.

Key details and updates will also be posted at this website and at mtb.com/peoplesbusiness.

You will be able to view eStatements for your business accounts, beginning with the first account statement or notice after September 6, 2022, in M&T Online Banking for Business. To view eStatements for your personal accounts, you will need to log in to M&T Online Banking, our personal account experience, then go to View Statements and Notices from the Accounts menu, beginning with the first account statement or notice after September 6, 2022, in M&T Online Banking for Business.

Currently, business checking and savings accounts are not eligible for M&T Alerts. To manage Alerts for your personal accounts, you will need to log in to the M&T Mobile Banking App and tap “M&T Alerts” from the menu, or log in to M&T Online Banking, our personal account experience, and go to M&T Bank Alerts in the Services menu.

  • We are working to migrate several digital services, including statement delivery settings, to M&T Mobile and Online Banking for Business
  • When M&T Mobile and Online Banking for Business become available on Tuesday, September 6, 2022, you will be able to log in and verify your account balances, settings and payments
  • If you or another account holder do not log in prior to the above date, you will begin to receive paper statements and notices on or after Thursday, October 6, 2022. You will be able to update your statement delivery settings by visiting the Settings and Support tab in M&T Online Banking for Business

People’s United online statements and documents will not be viewable through M&T Online Banking for Business.

However, you will be able to request paper copies of historical electronic statements for current or closed accounts for a fee as disclosed in the Commercial Deposit Account Fee Schedule, post-conversion, by calling us at 1-866-632-4512, visiting a branch or sending us a secure message through M&T Online Banking for Business.

If necessary, please save or print any important online statements and documents prior to September 2, 2022.

Self Service

If you have an M&T Business Credit Card, you can choose to receive alerts via email, text or app notification on account activity. Currently, business checking and savings accounts are not eligible for M&T Alerts. 

On April 2, 2022, People’s United Bank, N.A. merged into M&T Bank. It is now part of M&T Bank and its former branches and most services will operate as the People’s United division of M&T Bank until we complete the integration of our systems later in 2022.
Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions, and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for details. 
​Use of these features and services requires Internet and/or data access through a computer or mobile device. Subject to availability and the same limitations as any service available through the Internet. M&T Bank is not responsible for matters that are outside of its reasonable control that might impact availability and functionality. M&T Bank reserves the right to suspend service for any reason at any time. Your mobile carrier’s text messaging and data charges may apply. Fees may apply for optional services provided through M&T Online Banking. View the M&T Digital Services Agreement for additional details.
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