THE BRAND STORE

Welcome to The Brand Store - the online shop where you can make personal purchases for branded M&T Bank and Wilmington Trust apparel and merchandise. The store includes top brands like The North Face^®, Under Armour^®, Callaway^® and Eddie Bauer^®.

Be a brand ambassador by proudly sporting our M&T Bank and Wilmington Trust logos.

FEATURED PRODUCTS

Scroll through some of our most popular items.

ORDERING

Use your own personal credit card to place your order today.

Webb Mason

From laptop bags to writing instruments to golf accessories and pashminas; your world can reflect your style. Pick a catalog and let's get started.

How to place an order.

Tiffany & Co.

Looking for that perfect milestone anniversary gift or birthday present? Tiffany & Co. presents gift ideas you'll feel great about giving.

Contact Tammy Rodriguez at trodriguez@mtb.com

Need some help: SEND MESSAGE

WHAT IS A BRAND?

A brand encompasses a company's values, aspirations, personality, and reputation as delivered by its people and its presence in the market. Our brands-M&T Bank and Wilmington Trust-are essentially who we are, what we do, what defines us, and who we serve-creating expectations in the minds of consumers and a unique experience through every touch point. In short, a brand establishes how our customers perceive us.

The importance of brand to M&T Bank and Wilmington Trust.

Recognition: A strong brand has far-reaching benefits. Successful branding increases recognition and makes companies more relatable to people. Ultimately, people are more likely to engage with a brand they can identify with and believe in.
Distinctiveness: Successful branding distinguishes us from the competition. And in a commoditized industry, such as financial services, it is critical that our brands stand apart from the crowd.
Our Story: Our brands tell our story. Everything about us - from our logo, tagline and advertising, to our products, services and people who provide them, to our commitment and presence in our communities - expresses who we are as a company.
Our Promise: Our brand is a promise to our customers. Branding informs customers of not only who we are, but also what we stand for and why they should take notice. At M&T, we communicate this promise through our tagline, "Understanding what's important.^®" And Wilmington Trust's "Renowned for a reason" expresses the fact that we have the experience and expertise to handle even the most complex financial issues.
Our Connection: Our brands enable us to connect with customers and earn their trust. Brands, like people, have personalities. Our brands' distinct personalities are what draw customers to us. They inform customers of what they can count on when they engage in a relationship with us.
Value: Our brands add value to our business. They encapsulate our core beliefs, strategic positioning, people and culture - guiding our effort to be successful. Strong brands generate new customers and support future business. And the strongest ones help establish a company as an industry leader.

THE BRAND STORE FAQs

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PERSONAL PURCHASES:

Will I be able to make personal purchases from any catalog using my own card?

Yes - You can use your own payment option to make personal purchases from any catalog for M&T Bank- and Wilmington Trust-branded merchandise.

What is the process for making personal purchases using my own card?

The process is explained in the Ordering Job Aid below.

Personal purchases from the Webb Mason catalog

Why do I need to set up a login for personal purchases?

All employees are required to log in with a user name and password for this website. This ensures that the site only allows approved users (current employees) to purchase M&T- and Wilmington Trust-branded merchandise.

Are shipping and handling fees included in personal purchases?

For a limited time, all shipping/handling fees are waived for personal purchases.

Are quantity discounts available?

Quantity discounts are already reflected in the prices. There are no additional discounts based on the number of items you order.

Can I purchase merchandise without the M&T or Wilmington Trust Logo?

No. Since the site is designed to allow employees to purchase branded merchandise, all items will be branded with either the M&T or Wilmington Trust logo.

Am I paying extra to have the item customized with the appropriate logo?

There is no additional charge for customization.

Is merchandise returnable?

Webb Mason catalog purchases - Purchases (excluding apparel) can be returned up to 30 days from receipt of product for any reason. Defective apparel can be returned up to 30 days from receipt of product. Returns will not be accepted due to wrong sizes.

Who should I contact if I have questions about placing an order or special order* requests?

Tammy Rodriguez
Corporate Procurement
716-848-3795 / trodriguez@mtb.com

COST CENTER PURCHASES:

Has the process for purchases made using cost centers changed?

No - The process remains the same as before. Please refer to this Ordering Job Aid - Personal purchases from the Webb Mason catalog.

Go to the catalogs on Ariba Guided Buying

Are Shipping & Handling fees included in Cost Center purchases?

Yes - As in the past, your cost center will be charged applicable shipping and handling fees.

Are there any minimum order requirements?

No.

Is merchandise returnable?

Catalog purchases (excluding apparel) can be returned up to 30 days from receipt of product for any reason. Defective apparel can be returned up to 30 days from receipt of product. Returns will not be accepted due to wrong sizes.

Can I purchase merchandise without the M&T Bank or Wilmington Trust Logo?

No. Since the site is designed to allow employees to purchase branded merchandise, all items will be branded with either the M&T Bank or Wilmington Trust logo.