Login Help

We're here to help

Regain access to your M&T Online Banking account in just a few steps.

What can we help you with?

  • Need to reset your Passcode? 

Your passcode is the password you use with your User ID to log in to  Online Banking.  You can reset your passcode online in a just a few steps.

Reset your Passcode >

  • Locked account?

If your Online Banking account is locked, you can unlock it online.

Unlock your account >

  • Forgot your User ID?

    Call M&T Online Customer Service at 1-800-790-9130, and when prompted simply select “Help me Log In”  followed by “I forgot my User ID".

  • Forgot your Security Questions?

Your security questions are used to validate your identity and have answers that only you should know. 

Reset your Security Questions >