Is Your Mortgage Being Transferred to M&T from JPMorgan Chase? Welcome.
At M&T, you’re getting more than just a new mortgage servicer. We’re one of the nation’s most financially strong banks, ready to provide you with personal service and the information you need to make this transition as easy as possible.
Need your new M&T mortgage account number?
Just enter a few pieces of information to find your new M&T mortgage account number.
Our goal is to ensure that the transition of your mortgage to M&T Bank goes smoothly with minimal impact to you.
What to Expect During the Transfer
A welcome kit will be mailed to you approximately one week before your scheduled mortgage transfer date. Be sure to read it carefully and look for the effective date of your transfer. There are some important dates and information you should consider as your mortgage transfers to M&T.
Make your first mortgage payment to M&T.
A payment coupon will be included in the Welcome Kit that is mailed to you. Please be sure to include it with your first payment to M&T.
After your first payment is made, you will receive monthly statements to manage your mortgage payments.
If you’ve set up automatic mortgage payments through JP Morgan Chase, this service will continue. However, there might be a slight delay with the drafting of your first payment by M&T.
If not previously enrolled in an Automatic Payment Service, you can enroll in M&T's Automatic Payment Service beginning June 10, 2019 by visiting onlinebanking.mtb.com. To enroll in non-monthly drafting, follow the instructions at mtb.com/achenroll.
Learn how to enroll in automatic payments or call us at 1-800-724-2224 and we will be happy to help.
Enroll in M&T Online Banking to view your mortgage account information online.
Beginning June 10, 2019 you’ll have access to your new M&T account information in M&T Online Banking. To view your account information in M&T Online Banking, you must first create a new User ID and Passcode by selecting “Enroll Now.”
Once you are enrolled in M&T Online Banking, you can also make a payment online, sign up for electronic statements and retrieve your statement.
If you have misplaced your Welcome Letter containing your new account number, you can locate it online using the account number lookup tool.
Receiving your first M&T mortgage billing statement
You can expect to receive your first M&T Mortgage billing statement in the mail approximately 2 weeks after your mortgage transfer date. After you enroll in M&T Online Banking you can make your payment online.
We are here for you.
If you have any questions, call us at 1-866-791-0661, Monday through Friday, 8:30am–9:00pm, ET. Thank you for allowing us to serve your mortgage needs.