Mortgage Payment & Correspondence Addresses

Learn how to contact M&T Bank about your mortgage.
If you don’t see the address you’re looking for, please contact us at 1-800-724-2224.

M&T Bank Mortgage Contact Information

Consider bookmarking this page for your records. To ensure faster service, please be sure to reference your mortgage account number on all payments, correspondence and bills sent to M&T.


M&T Bank
P.O. Box 62182
Baltimore, MD 21264-2182

General Correspondence

M&T Bank
P.O. Box 1288
Buffalo, NY 14240

Fax: 1-866-409-4642

M&T Bank
P.O. Box 1288
Buffalo, NY 14240

Fax: 1-866-409-2653

M&T Bank
P.O. Box 23628
Rochester, NY 14692

Fax: 817-826-0675
Phone: 1-866-406-0949

M&T Bank
Retail Lockbox Services (62182)
Montgomery Park – 8th floor
1800 Washington Blvd.
Baltimore, MD 21230

*If your insurance bill is due in fewer than 30 days, please have your insurance agent contact us at 1-888-882-1847.

M&T Bank
P.O. Box 5738
Springfield, OH 45501-5738

M&T Bank
P.O. Box 62986
Baltimore, MD 21264-2986

Please direct any complaints and inquiries to M&T Bank by contacting our Customer Service Department at 1-800-724-2224 or by sending a written request to the attention of Lending Services, Customer Support, P.O. Box 1288, Buffalo, NY 14240. You have the right to file complaints against M&T Bank with the New York State Department of Financial Services. You can obtain further information by calling the Department’s Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department’s website at

M&T Bank is exempt from the NYDFS Superintendent’s mortgage loan servicer registration requirements.