Award Winning Service

Read why M&T is consistently recognized for our service to small businesses – then experience our dedication for yourself.

We're proud to have earned honors in small business banking.

Our business banking customers helped us earn four Greenwich Excellence Awards in 2018. Recognition for serving businesses is always rewarding, but when it comes from the customers we work hard for, it’s even more meaningful.

Greenwich Excellence Awards

For the past seven years, M&T has been in the top five percent of banks evaluated for award recognition for Small Business Banking. M&T received the following 2018 Greenwich Excellence Awards for Small Business Banking:

  • Overall Satisfaction (National)
  • Overall Satisfaction (Northeast)
  • Likelihood to Recommend (Northeast)
  • Cash Management - Overall Satisfaction (Northeast)

Greenwich Associates, the leading provider of global market intelligence and advisory services to the financial industry, conducted over 14,000 interviews with small businesses about their overall satisfaction with their bank, the capability of their relationship manager, the bank’s cash management services and a number of other service categories. 

Greenwich Associates evaluated more than 600 banks across the U.S., and only 34 had the distinctive quality required to win an excellence award as measured by client feedback in Small Business Banking.

Based on Greenwich Associates 2018 Commercial Banking Study.
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