M&T's Help Center

Your time is valuable. Our goal is to get you the solutions you need, quickly.

FAQs

Browse a list of our most
searched topics to find the answers you need.

How to Demos

Access visuals and videos to help you troubleshoot in realtime.

Contact Us

Connect in person with an M&T team member at a bank in your neighborhood. 

Security.

See the steps M&T takes to help keep your information private.

HELP CENTER

What can we help you with today?

Access features to easily manage your account — anywhere, with Online & Mobile Banking

If not enrolled already, signing up takes less than 5-minutes!

You’ll need your M&T account number or debit card and your social security number to begin.

Manage your money from your smart device or laptop when and wherever you are.

Deposit checks and monitor your spending habits with the M&T Mobile Banking app.

Deposits are subject to verification. Funds from mobile check deposits will not be available for immediate withdrawal. Deposit limits and other terms, conditions, fees and restrictions may apply.

We are here to help answer your questions.

Financial Education Center

Improve your financial understanding.

Set personal playlists for your unique situation and get step-by-step guides and advice for how to save for college, a house, your business or retirement.

Learn More

Keeping your information secure is important.

Secure Browsing

Look for a lock next to our web address and "https" at the beginning of our web address to indicate secure pages displaying your sensitive customer information. 

Personal Information

M&T Bank never requests your personal information through email, U.S. mail or phone unless you initate contact or we are completing an application for you.

Phishing

M&T Bank will never send you an email requesting your credentials or personal information. If you receive this type of email, please forward to phishing@mtb.com.

Get help with important documents.

Finalize your documents without leaving your home.

DocuSign

A quick and convenient way to digitally sign documents.
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Abandoned Accounts

Learn about inactivity, escheatment, how you can keep your M&T accounts active and what to do if you've received an abandoned funds letter.

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Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for details.
All lending products are subject to credit and property approval. This is not a commitment to make a mortgage loan. Products are not available in all states. Certain conditions and restrictions apply. Refinancing to reduce total monthly payments may lengthen repayment term or increase total interest expense compared with your current situation. NMLS #381076.