Shop Talk

Small business tips, expert insights, community-focused content and more

December 5, 2023

The digital landscape has brought about a multitude of new opportunities for business owners – from selling your product online to the ability to directly interact with new and existing customers on social media. Even better...

November 21, 2023

The most wonderful time of the year often comes with a long list of loved ones you want to treat. Our Spotlight Shop Gift Guide is back by popular demand, and we're excited to share that it's packed with even more gift ideas from...

October 31, 2023

In your industry, it's always the season of making lists and checking them twice. To help prepare for the busy holiday season ahead, we’ve created a holiday checklist with a few ideas to ensure it’s the most wonderful...

October 17, 2023

Has your eatery’s ambiance grown a bit stale? Or maybe you need a few new recipes for success when it comes to promoting on social? Here are a few fresh ideas to consider mixing into your restaurant...

October 3, 2023

The leaves are starting to fall which means it's time to start thinking about hiring your winter seasonal workers! Although many people seek a seasonal position to make a little extra cash, planning ahead will give you access to the highest-quality workers. The last thing you need...

September 19, 2023

Thinking about starting a business from your home? You might be on to something. Our small business team members at M&T are big fans of home-based business opportunities. Whether you plan to grow into a storefront down the road or remain at home forever, here are a few...

September 5, 2023

As a business owner, there’s no worse feeling: you see new customer feedback online, only to find it’s completely negative. Maybe this customer realized their takeout order was wrong once they brought their food home. Or maybe they had a run-in with an unhappy employee as...

August 29, 2023

Diiiiiing! That's the sound of school back in session (and potentially more customers coming through your doors). Back-to-school season is a critical time to attract and impress shoppers. Why? Well, as dramatic as it may sound, as you soak up the last rays of summer, holiday shopping...

June 27, 2023

Beep, beep, M&T’s mobile Spotlight Shop is officially back on tour! Imagine walking in your city and stumbling upon the bright green M&T Spotlight Shop trailer that’s featuring a coffee shop you’ve never heard of. You get a delicious cup of joe and realize.....

July 25, 2023

Beep, beep, M&T’s mobile Spotlight Shop is officially back on tour! Imagine walking in your city and stumbling upon the bright green M&T Spotlight Shop trailer that’s featuring a coffee shop you’ve never heard of. You get a delicious cup of joe and realize.....

July 11, 2023

All walks of life step inside our branches to take care of business, which is why we like to bring some extra special perks to our customers every now and again. M&T Bank is proud to announce our brand-new Spotlight Shop In-Branch, where we will be featuring small businesses in select....

June 27, 2023

Beep, beep, M&T’s mobile Spotlight Shop is officially back on tour! Imagine walking in your city and stumbling upon the bright green M&T Spotlight Shop trailer that’s featuring a coffee shop you’ve never heard of. You get a delicious cup of joe and realize.....

June 13, 2023

Summer means new opportunities for small businesses. As the season approaches, we asked a few of our Spotlight Shop small business owners to share a bit of advice on how they prepare. Here’s what a few of them.....

May 30, 2023

All walks of life step inside our branches to take care of business, which is why we like to bring some extra special perks to our customers every now and again. M&T Bank is proud to announce our brand-new Spotlight Shop In-Branch, where we will be featuring small businesses in select....

May 16, 2023

It’s the best time of the year, ice cream season! And if you’re in Bridgeport, Connecticut, Main Street Creamery is a must lick. We talked to the owner, Bulent Sag, who gave us the scoop on how their small business started and even some cool tips – like how to perfect the perfect twist. It’s a sweet....

May 2, 2023

Warmer weather means something different for every small business. If you’re a landscaping or pool service, this is your busy season. If you’re a restaurant known for your outdoor patio atmosphere, you probably have later hours and more staff to oversee. And if you’re a business that may not have....

April 18, 2023

It’s no secret that dogs are everybody’s best friend, which inspired dog lovers and people helpers Kelly Maffei, Amy Stern and Kris Burbank to found Team Woofgang & Co., a nonprofit that provides vocational skills, lifelong learning and social opportunities to adults with disabilities through....

April 4, 2023

Did you know Google determines where your business lands on the list of search results? It’s true. And Google’s search algorithm favors sites that update frequently. To keep your website at the top of users’ search results and maintain customer interest, you need to keep your content...

March 22, 2023

Spring is almost here, and that means fresh ideas and ways to grow may be on your mind – especially if you’re a small business owner. Looking for some ways to get inspired? We’ve tapped David Femi, who has been with M&T Bank for more than...

March 7, 2023

Spring (and tax season) are soon to be in the air. You should enjoy those first few weeks of warmth instead of worrying about whether you’re accidentally accruing penalties from properly filing your taxes. That’s why we tapped Zachary McArdle, a former CPA with eight and a half years of experience as...

February 21, 2023

Would you rather read a lengthy review of a restaurant or see the ambiance and food unfold in a 30-second clip paired with an energetic tune? We know our answer. Today, short-form video (content under 60 seconds) has become an increasingly popular form of marketing. With over 1 billion active users who...

February 2, 2023

In celebration of the upcoming football game, (you know the one that’s sure to be SUPER where you have a big BOWL of your favorite dip) we wanted to highlight a few things that your business can do to stay relevant during the national event and create excitement for...

January 10, 2023

What’s different about The Difference Baker? The flavor, the consistency, the ingredients? Where do we start to explain what makes The Difference Baker, well, different? How about here: everyone – even those with allergies and other dietary restrictions – should be able...

December 20, 2022

A few years ago, M&T Bank rolled out our Small Business Spotlight Shop – a hub to discover new small businesses near and far, hear their stories and shop their products and services. This year, the shop has done a lot of incredible stuff, so...

December 5, 2022

If you’re anything like us, your holiday list is a long one. There’s not really one store that covers the coffee lover, the community conscious, the health and wellness enthusiast, the dad who has everything, the furry friends, the busy mom and the host with the most. It’s tricky...

November 22, 2022

It’s the most wonderful time of the year – we’re talking about Shop Small Saturday, of course! In preparation for November 28th, we asked small business owners and shoppers what makes them want to sell or shop small. We have those answers – and five ideas...

November 16, 2022

Do you have a passion that keeps you up at night wondering whether it’s something that you could turn into a business? Has not knowing how to actually get started kept you from taking the leap? Well, we can help with that. For years, M&T product owner Cori Fenster...

November 1, 2022

Generating new business can feel daunting. After all, new customers don’t just grow on trees. (But wouldn’t that be nice?)

The truth is, your business isn’t the only business in the market, no matter how niche your offerings are. You need to leverage your marketing strategy to identify...

October 20, 2022

It can happen in an instant and without any maliciousness on the part of an employee. It can be as simple as someone clicking the wrong link. The fact is, cybersecurity incidents aren’t just happening on their own; people are easily falling for...

October 4, 2022

Marketing to your target audience is important. As you build your business, you build connections with your customers. You learn little things about their lives like what team they cheer for and how many grandkids they have. But how much do you really...

September 20, 2022

Almost every business will struggle to increase foot traffic, online traffic – or both – at some point. Here are 15 online and in-person ideas to attract more customers. You may already be implementing some of these...

August 31, 2022

In 2016, chemical engineer, Blake Crawford, and molecular biologist, Mike Roosevelt, came up with a new hypothesis: creating the first craft brewery in Bergen, NJ, would increase happiness. And to no surprise...

August 12, 2022

Have you heard? The M&T Spotlight Shop is back! After bringing the shop online to support local businesses through the pandemic, we’re happy to announce that our in-person Spotlight Shop is back for the first time since 2019, starting in Captain’s Cove in Bridgeport, Connecticut and then...

January 24, 2022

As the pandemic continues and economic uncertainty remains, M&T Bank’s Minority- and Women-Owned Business Banking Team continues to work tirelessly providing opportunities for the historically underserved to help small business owners achieve their dreams. Our current climate offers...

December 14, 2021

I spent much of my childhood in a button factory in Rochester, New York. Not just any button factory, a world-renowned factory run by my legendary grandfather. I always dreamed of carrying on my family’s legacy but there was one problem...

November 9, 2021

As the son of a first-generation coffee farmer, I grew up in Colombia knowing exactly where my organic food and coffee came from. My family instilled the importance of...

November 3, 2021

In the business world, the COVID-19 pandemic has revealed many gaps in service and tested what we thought was true. The foundation of many businesses has felt the weight of the pandemic’s impact on our economy – and, unfortunately, in some cases...

September 29, 2021

While we continue to deal with the effects of the COVID-19 pandemic, one positive outcome is the soaring numbers of dog adoptions from people in need of comfort and companionship.

Growing up, I was absolutely petrified of dogs both big and small. I would never have guessed...

September 15, 2021

M&T Bank is a bank for communities. Communities of builders. Communities of dreamers. Communities of achievers.

There is one community we at M&T have paid particular attention to during the past 16 months of the Covid-19 pandemic – the business community. Through the federal Paycheck Protection...