Welcome Fairway Mortgage Customers

At M&T, you’re getting more than just a new mortgage servicer. We’re one of the nation’s most financially strong banks, ready to provide you with personal service and the information you need to make this transition as easy as possible.


Need your new M&T mortgage account number?

Just enter a few pieces of information to find your new M&T mortgage account number.

What to Expect During the Transfer

A Welcome Kit will be mailed to you approximately one week before your scheduled mortgage transfer date. Be sure to read it carefully and look for the effective date of your transfer. There are some important dates and information you should consider as your mortgage transfers to M&T.

Download Your Mortgage Transfer Timeline >


Make your first mortgage payment to M&T.

A payment coupon will be included in the Welcome Kit that is mailed to you. Please be sure to include it with your first payment to M&T.

After your first payment is made, you will receive monthly statements to manage your mortgage payments.

You can enroll in M&T's Monthly Automatic Payment Service by visiting onlinebanking.mtb.com. To enroll in non-monthly drafting, follow the instructions here.

Enroll in M&T Online Banking to view your mortgage account information online.

After transfer, you’ll have access to your new M&T account information in M&T Online Banking. To view your account information in M&T Online Banking, you must first create a new User ID and Password by clicking on “Enroll Now.”

Learn how to enroll in M&T Online Banking (PDF).

Once you are enrolled in M&T Online Banking, you can make a payment online, sign up for electronic statements and retrieve your statement.

If you have misplaced your Welcome Letter containing your new account number, you can locate it online using the account number lookup tool.

Receiving your first M&T Mortgage billing statement

You can expect to receive your first M&T Mortgage billing statement in the mail approximately 2 weeks after your mortgage transfer date. After you enroll in M&T Online Banking, you can make your payment online. 

We are here for you.

If you have any questions, call us at 1-866-820-1668, Monday through Friday, 8:30am–9:00pm, EST. Thank you for allowing us to serve your mortgage needs.