Banking Fraud & Security

Learn more about bank fraud and security protocols, so you can help protect your sensitive information when banking online, over the phone or even at a branch.

Protecting Your Information

At M&T Bank, we are committed to helping you protect your personal and financial information – whether you're banking online, by phone or at one of our branches.

​ is a secure site – how can you tell?

The "https" protocol at the beginning of the web address in the address bar indicates that you are using a secure communication over the Internet. This protocol is a combination of the standard Hypertext Transfer Protocol (http) with the security component SSL (Secure Sockets Layer). A padlock icon is also present to indicate a secure connection. The https protocol is utilized on all pages displaying your sensitive customer information.

​​Banking Security Tips to Remember

  • Never give out personal information in response to an unsolicited call or email
  • Unless you initiate the contact or we are completing an application for you, M&T Bank will NOT request your personal information (e.g., account number, Social Security number or mother's maiden name) through email, U.S. mail or phone
  • M&T Bank may request your online banking username to verify your identity by phone or email, however, we will NOT request your online banking passcode
  • M&T will not send you an email requesting that you click on a hyperlink and enter your login credentials or personal information. If you receive this type of email, please forward it

​​Report fraud immediately.

Call 1-800-724-2440 (24 hours a day, 7 days a week).

In This Section

  • How M&T Protects You >  Learn more about our security policies and the banking security tips and tools you can put into practice to help protect yourself and others from theft and fraud
  • How You Can Protect Yourself >  Learn how to protect personal information from fraud and access financial security tips that can help you keep your information out of scammers' hands
  • Protecting Your Organization >  Learn more about protecting against and reducing payment fraud – and how to manage the risk of fraud at work
  • Policies & Opt-Out Form >  Access all of our banking policies – from Terms of Use and privacy statements to Accessible banking practices – as well as our Information Sharing Opt-Out form
  • Responsible Disclosure Program > If you believe you have identified a potential security vulnerability in any product, system, or asset belonging to M&T Bank or Wilmington Trust, please submit a report to our Responsible Disclosure Program

Helpful Fraud Topic Quick Links

Additional Resources: Fraud FAQ Library

Learn more about fraud topics by exploring some of the most frequently asked questions we receive.