DEBIT CARD FRAUD

Key precautions for secure spending

Using a debit card may provide more protection in keeping your money safe than carrying cash.

Are debit cards safe?

Yes, debit cards are safe. But that doesn’t mean they’re immune to fraud. M&T Bank goes to tremendous lengths to protect our customers. Security protocols are incredibly extensive and updated constantly. But today’s scammers are extremely sophisticated, and their methods are ever evolving. It’s an ongoing cat-and-mouse game.

That’s why it’s important that you, as a consumer, take recommended precautions to provide an additional layer of protection against fraudulent charges on your debit cards.

Remember these basic but effective tips:

Never lend your debit card to anyone.
Don’t write your PIN on your card or anywhere near your card.
When checking out in a public location, shield your card number so that it can’t be copied or photographed.
Review your monthly statement to find any unfamiliar transactions.

Fraud prevention

Your M&T debit card has a three-digit security code on the back that helps verify that you’re in possession of the card at the time of any transactions. Also, Visa Secure helps confirm your identity when shopping online. Contactless and chip technologies help protect you with every transaction by encrypting card information into a unique code. And if you misplace your M&T card, you can temporarily lock it to prevent any transactions.

Fraud detection

Real-time fraud monitoring screens your account 24/7, and M&T’s Alerts,  system contacts you by text or email any time suspicious activity occurs. We recommend that you notify us before any international travel, so your card access isn’t interrupted.

M&T Bank Alerts are available for your M&T Card through M&T Online Banking. Suspicious activity alerts notify customers of certain potentially fraudulent activity on their M&T Card. Alerts are designed to be a helpful account management tool, but they do not identify all potential fraudulent activity and are not a substitute for security and fraud precautions including, but not limited to, verifying statements and being aware of your outstanding payments and available balance. For your protection, “suspicious activity” and “card PIN change” email alerts cannot be disabled. M&T Bank is not liable for any losses customers may incur due to an alert not being delivered. Your mobile carrier's text messaging and data charges may apply.
Use of these features and services requires Internet and/or data access through a computer or mobile device. Subject to availability and the same limitations as any service available through the Internet. M&T Bank is not responsible for matters that are outside of its reasonable control that might impact availability and functionality. M&T Bank reserves the right to suspend service for any reason at any time. Your mobile carrier's text messaging and data charges may apply. Fees may apply for optional services provided through M&T Online Banking. View the M&T Digital Services Agreement for additional details.
Help protect your account with real-time fraud monitoring. Sign up for M&T Alerts, to receive timely updates about spending and suspicious activity via text or email.
M&T Bank Alerts are available for your M&T Card through M&T Online Banking. Suspicious activity alerts notify customers of certain potentially fraudulent activity on their M&T Card. Alerts are designed to be a helpful account management tool, but they do not identify all potential fraudulent activity and are not a substitute for security and fraud precautions including, but not limited to, verifying statements and being aware of your outstanding payments and available balance. For your protection, “suspicious activity” and “card PIN change” email alerts cannot be disabled. M&T Bank is not liable for any losses customers may incur due to an alert not being delivered. Your mobile carrier's text messaging and data charges may apply.
Use of these features and services requires Internet and/or data access through a computer or mobile device. Subject to availability and the same limitations as any service available through the Internet. M&T Bank is not responsible for matters that are outside of its reasonable control that might impact availability and functionality. M&T Bank reserves the right to suspend service for any reason at any time. Your mobile carrier's text messaging and data charges may apply. Fees may apply for optional services provided through M&T Online Banking. View the M&T Digital Services Agreement for additional details.
Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions, and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for details.