Multicultural Banking
We are committed to our diverse community of customers.
Growing with our multicultural families and businesses.
At M&T, we are inspired by our multicultural communities and strive to provide distinctive experiences for our customers. We are dedicated to investing in the growth and sustainability of the businesses and communities we serve, attracting and retaining diverse clients and colleagues across our organization so we can truly reflect our multicultural communities.
Connect with us.
Multicultural designated branches
Our bankers reflect our community
Multiple languages available
Help navigate financial services
Phone assistance in 240 languages at 1-800-724-2440
View our COVID-19 Resources en español
Celebrate your Cultural Identity
We are proud to release new card image options that enable you to celebrate your cultural identity. Show off what's important to you by choosing an image from our library or uploading one of your own. No matter which option you choose, you’ll be getting a card that allows you to access your funds in person, online and over the phone to avoid paying with cash or checks.
Learn How to Customize a CardShowing our commitment.
Empowerment Series kicked off in Buffalo, NY
Buffalo, NY is home to approximately 900 Babembes; a tribe originating from the Democratic Republic of Congo. The majority of individuals from the Babembe community were forced to leave their country of origin primarily due to war. The challenges of having to leave everything behind and start over in an unknown country where you do not speak the language is daunting. Being provided any type of guidance and support in the first few years of their arrival is crucial. M&T’s multicultural Banking team recognized these challenges and developed an empowerment series that will ensure that not only the Babembe community, but other refugee and immigrant communities, will gain the knowledge and the skills they need to become financially empowered and self-sufficient.
Mural celebrates local jazz legend
Our Kensington branch in Buffalo, New York showcases a beautiful mural that aims to uplift our community and the surrounding neighborhood by celebrating Grover Washington, Jr., a musician born in Buffalo whose impact was felt around the world. The mural will help bring new awareness and attention to this jazz legend whose story began right here in our hometown.
Golden Mile Branch supports local food bank
The COVID-19 pandemic has impacted all our communities. Our immigrant communities have been the hardest hit and many depend on the help of local organizations and non-profits during this time to help feed their families.
Our Golden Mile team members came together to donate funds to help purchase groceries for 70 families in the Frederick, Maryland area.
M&T sponsors virtual credit workshops
M&T partnered with Councilman Ulysses Wingo Sr. of the Masten District in Buffalo, New York teaching the fundamentals of building credit and understanding a credit report. A hot topic in today’s financial landscape, we have found that understanding credit is a topic of deep interest to this community and many people are looking for guidance to deepen their awareness. Educating, empowering and enlightening our communities and constituents on the importance of credit is critically important in improving the plight of our black and brown communities.
Our executive promise.
Perhaps one of our most pivotal impacts in the past year has been in the service of those constituents in our communities who speak English as a second, or even third or fourth, language. Multi-lingual communities are commonplace; as such, we have embraced the languages of our local communities in our branches—now with branch staff fluent in languages such as Spanish, Korean, Russian, Polish, Mandarin and Burmese. While we recognize that every customer interaction may not be perfect, we can always strive to reduce barriers for customers— whether that be language, accessibility, accommodation or simply being a friendly face.
- RENÉ F JONES, CHAIRMAN AND CEO
At M&T, we are commited to investing in infrastructures that enable us to prioritize our deep understanding of multicultural consumers’ financial attitudes and behaviors. We teach them how to budget, how to responsibly own a home and how to grow their business - this is how we make a difference. This is how we uplift our communities.
- DAVID FEMI, HEAD OF MULTICULTURAL BANKING SEGMENT