If you haven't yet logged in to M&T Online Banking for the first time or have tried to log in but were unsuccessful:

Try resetting your passcode at mtb.com/reset. To reset your passcode, you'll need:

• Your People’s United Online Banking User ID
• Your Social Security Number
• One of the following verification methods:
  • Your activated M&T Debit or ATM card. and PIN (If you haven’t activated your Debit or ATM Card, follow the instructions on the sticker on the front of your card)
  • Your M&T Mortgage account number

Once you receive confirmation on the screen that you've successfully reset your passcode, click the green "Log in to Online Banking" button and use your People's United User ID and newly created passcode to log in.

You may need help resetting your passcode. You'll need to contact an M&T Representative at 1-800-790-9130 if:

• You don’t know your People’s United User ID or
• You’re People’s United User ID has a special character (e.g.,! $ # & * etc.) or 
• You don't have or unable to activate your M&T Debit or ATM Card

If you have already logged in to M&T Online Banking:

Go to mtb.com/reset. 

You'll be asked to enter your User ID and Social Security Number or Tax Identification Number. 

Next you’ll need to verify your identity. You can either use your M&T Debit Card or ATM Card, your M&T Credit Card, your M&T Online Banking Security Questions, your M&T Mortgage Account or other verification method. It’s important to note: 

• If you use your M&T Debit or ATM card, you will also need your PIN number
• If you use your M&T Credit Card, you will also need your 3-digit Security Code
• If you opt to answer your security questions, you will need to answer two correctly
• If you use your M&T Mortgage Account, you will need your account number

Once you’ve provided all the necessary information, you can change your passcode and use your User ID and newly created passcode to log in to M&T Online Banking.

If you’ve logged in to M&T Mobile and Online Banking previously and need to unlock your account or reset your security questions, you can do that online.

Unlock Account/Reset Security Questions > 

You can also call our automated telephone banking system at 1-800-790-9130:

• You will need your M&T Debit or ATM Card number and PIN, and your Social Security Number
• When prompted select option 1, "Help me log in"
  
• Select option 1, “My Password" 
• Enter your ATM or Debit Card number, PIN, and Social Security Number, followed by Option 1, "Unlock"

People’s United online statements and documents will not be viewable through M&T Online Banking.

However, you will be able to request paper copies of historical electronic statements for current or closed accounts for a fee by calling us at 1-800-724-2440 or visiting a branch.

Please note we will waive any fees for copies of your statements for 60 days post transition weekend.

• We have worked to migrate several digital services, including bill payments, to M&T Mobile and Online Banking. Please note that exceptions may apply. For more information, please visit the M&T Notice of Changes to Digital Services for Personal Accounts (PDF)
• Please log in to M&T Mobile and Online Banking and verify your payments and payees

Accessing M&T Online Banking from your desktop computer or browser:

• For checking accounts, you can see 60 days of People’s United transaction history. We are working to provide additional transaction history for checking accounts
  
• For savings accounts, you can see 18 months of People’s United transaction history

Accessing M&T Mobile Banking from the mobile app:

• People’s United transaction history is not available in the M&T mobile app
  
• To see your People’s United transaction history please access M&T Online Banking